Return Policy

We are glad to exchange any full price, unworn, unwashed merchandise within 7 days of receipt of your on-line order. All items that are returned for an exchange or refund must be unworn and have their original tags and packaging. All sale items are final sale. All sales are final on sale merchandise, swimwear, undergarments and books. The buyer is responsible for any return shipping costs. William Okpo is not responsible for return shipping costs nor duty reimbursement in the case of domestic or international purchases. All sales are final after 7 days of purchase.
Customers are responsible for return shipping by using one of the following third-party couriers: USPS, FedEx, UPS, DHL. All local messenger services accepted.
Your refund will be processed as soon as possible but allow up to 7 days for your refund to be processed. We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements. All items marked with Final Sale messaging on the item page at the time of purchase are not eligible for refund, exchange or store credit, no exceptions. All merchandise is sold as is. Any Final Sale items returned will be returned to the customer at their expense. 
Returns should be addressed to:
William Okpo LLC {Order number}
210 West 147th Street Suite 5F
New York New York
USA 10039
Orders are processed the following business day, Monday through Friday, excluding holidays. Please allow 3-4 business day to ship. Orders received on weekends and holidays will be processed the next business day. Orders are processed from New York, NY. 
If you have ordered an item that is not available or that is delayed, 
we will notify you via email or telephone.
Buyer will receive a shipment confirmation email with the shipping tracking number. 
Residents of New York will pay state tax on their purchase (8.875%). 
Expected arrival date for international orders is approximately 10-14 days from the order date.For international orders, a customs duty will be charged to you depending upon the country in which you reside. William Okpo is not responsible for payment of this duty. 
You may choose either FedEx or USPS for international orders; 
we strongly recommend FedEx for faster, more reliable service.
Any further inquiries should be directed to